Anti-Fraud & Scam Warning

Immigration is one of the most heavily targeted sectors for fraud. People planning to move abroad are hopeful, often working in a second language, and frequently under time pressure — which is exactly what fraudsters look for. This page explains how to confirm you are dealing with the real Freemove, and what to do if you think you are not.

1. How we contact you

1.1 We usually make contact only after you ask us to — normally by submitting the consultation form. Sometimes we may cold-call, and send promotional messages / mail offers about visa opportunities.

1.2 An adviser may follow up by email, WhatsApp, Telegram or telephone, using the channel you chose on the form.

1.3 If a promotional message arrives offering you a visa, a job abroad, or a place in a quota, it may be from us, due to your past interest, but before continuing, please verify the legitimacy and the source from which you received said message. Make sure it aligns with our confirmed contacts.

2. Our official channels

These, and only these, are ours:

2.1 Anything outside this list is not us, including lookalike domains, groups or channels using our name or logo, and accounts that copy our website text.

2.2 Check the spelling of a domain character by character. Substituted letters, added hyphens and alternative endings are the most common trick.

3. Verifying us in five minutes

3.1 Look up our registered entities and registration numbers on our Legal Entities page — then check those numbers directly in the official government registries, not through any link a stranger sends you.

3.2 Compare the contact details in the message against section 2 above. If they differ in any respect, stop.

3.3 Ask for a written Service Agreement naming the contracting entity, its official stamp and its registration number. We always provide one before you pay a service fee.

3.4 If you are still unsure, contact us through the Contact page — typed into your browser yourself — and ask whether the person is ours. We would much rather answer that question than deal with the aftermath.

4. How we ask for money

4.1 We request payment only to a bank account named in your Service Agreement, through an official payment-processing platform or on an invoice issued on our letterhead.

4.2 We always provide a written agreement before any service fee is due. The initial consultation is free.

4.3 Government fees are paid to the authority through its own official channels. In limited cases we might make payment on your behalf.

5. What we will never ask you for

• payment to an unrelated personal account, or to an account in an individual’s name not legally tied to our legal entities;
• payment in gift cards, vouchers, or directly to unassociated individuals;
• cash handed personally, without having an invoice / receipt and prior agreements in writing;
• a fee in exchange for a job offer — we are not a recruiter and never charge a jobseeker;
• a payment to “expedite”, “unblock”, “pre-approve” or “reserve a quota place” — none of these exist;
• your passwords, PINs, one-time codes, or access to your bank or email;
• installation of remote-access software on your device;
• your original passport by post before an agreement is in place.

6. Scams that target this sector

6.1 The common thread is a request for money or documents outside a written agreement, usually with a reason you need to act immediately. Genuine immigration work is slow and documented. Extreme urgency is the signal.

7. Warning signs

• anyone guaranteeing a visa, permit or approval;
• pressure to pay today, or a deadline that appears only after you hesitate;
• contact from a number, address or account not listed in section 2;
• an email address that resembles ours but is not exactly our domain;
• a request for full payment before any written agreement;
• reluctance to give a company name, registration number or written terms;
• a request to move the conversation to a different app or a private channel;
• poor language quality in a document that is supposed to be official;
• an offer that is markedly cheaper or faster than everyone else’s.

8. If you think you are being targeted

8.1 Stop communicating. You do not owe anyone an explanation, and disengaging is not rude.

8.2 Do not send money or documents, and do not click links in the message.

8.3 Keep everything — screenshots, numbers, account details, profile names, message history. This is what makes a report actionable.

8.4 Verify independently using section 3, then tell us at info@freemove.work so we can warn others.

9. If you have already paid or sent documents

Act quickly — the first few hours matter more than anything else.

9.1 Contact your bank or card issuer immediately and ask them to attempt a recall. Say the word “fraud” explicitly. Same-day recalls sometimes succeed; later ones rarely do.

9.2 Report it to the police in your country of residence, and to your national fraud or cybercrime reporting body. Keep the reference number — banks often ask for it.

9.3 Report the account or channel to the platform it used. Telegram, WhatsApp and Meta all have impersonation reporting routes, and reports from multiple people are actioned faster.

9.4 If you sent identity documents, treat it as a data breach affecting you: monitor for accounts opened in your name, and consider reporting the document as compromised to the issuing authority.

9.5 Tell us. Even where we cannot recover your money, we can report the impersonation, warn other clients, and give you a written statement confirming the party was not us.

10. What we do about impersonation

10.1 We investigate every report we receive, and we do not charge for this.

10.2 We pursue takedowns of cloned sites, accounts and channels, and report impersonation to the relevant platforms and authorities.

10.3 We publish warnings where we become aware of an active campaign using our name.

10.4 We will confirm in writing whether a person or account is genuinely ours, on request, at no charge.

11. We are not a government agency

11.1 Freemove is a private immigration consultancy. We are not a government agency and are not affiliated with, endorsed by, or acting on behalf of any government authority.

11.2 No consultant can obtain preferential treatment, expedite a decision, or secure an outcome. Anyone claiming that ability is misrepresenting what is possible — whether or not they are using our name.

11.3 You are always entitled to deal with an immigration authority directly, without a consultant. See our Disclaimer.

12. Contact

Report suspected fraud: info@freemove.work

General enquiries: info@freemove.work
Telephone: +421 940 918 785

Contact page · Verify our entities